What is the debt for?
If you are unsure what the debt in question relates to please ask for more information by contacting a Stirling Park customer advisor on 01563 545820 quoting your account reference number and we will be able to help you with your enquiry.

This debt is for Council Tax and I think I may be due a rebate. Can you help me?
If you believe that you may be due a rebate please contact a Stirling Park customer advisor on 01563 545820, or our client direct who will be able to help you with your enquiry.

How can I pay my account?
We are happy to process payment in a number of different ways such as by Cash or Cheque, which can be paid at any Stirling Park Office. Girobank payments are accepted and can be arranged at any Post Office. Standing Order payments are also accepted and can be arranged with your Bank. We also accept payment by Debit Card or Credit Card. Please contact a Stirling Park customer advisor on 01563 545820 who will help to process your payment request.

Can I have money taken directly from my benefits or wages to pay this debt?
If this debt has been through Court and a Decree, or Summary Warrant, has been granted then in certain circumstances it may be possible to arrange to have deductions, to pay your debt, taken direct from your wages or benefits. Please contact a Stirling Park customer advisor on 01563 545820 for further information.

This debt has already been paid. Can you check my account?
If you believe that this debt has already been paid in full then please immediately contact a Stirling Park customer advisor on 01563 545820 who will investigate the matter further.

Can I pay by instalment payments?
If you cannot make payment in full, we may be able to accept instalment payments. Click the 'Payment Arrangement' link on the left to do this online or contact a Stirling Park customer advisor on 01563 545820.

What if I can't afford to pay this debt?
If you have severe financial difficulty and cannot afford to pay this debt then contact a Stirling Park customer advisor on 01563 545820 immediately so that we can work with you to find a solution. You must not ignore any debts, as they will not disappear on their own. Once we are fully aware of your circumstances we will work with you and appropriate advice agencies to help you.

What will happen if I don't pay?
Your debt will not disappear, and simply ignoring it is not a solution. Continual non-payment may result in legal action being taken against you.

Will I be credit blacklisted?
A decision to credit blacklist is not made by Stirling Park. Certain Court records are 'open record' and as such are open to scrutiny and recorded by Credit Referencing Agencies, which can result in credit blacklisting.