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Stirling Park's investment in systems technology, staff training and business development is demonstrated in the sophistication of the Debt Management and Enforcement Systems, the quality of staff and the ability to continually collect high levels of debt. Our Contact and Recoveries Centre uses the latest Computer Telephony Integrated software (CTI) to guarantee the efficiency of proactive collections strategies and generate continuous performance monitoring and reporting.
Direct Dial Inward (DDI) numbers are attached to all client banks ensuring direct client contact is handled promptly, efficiently and professionally.
Recovery Agents are expert, fully trained negotiators and are dedicated to client accounts.
Technology
The Stirling Park operation sits on a secure technology base. One that fully integrates with client systems, external data providers and our own call/contact centre telephony and computer systems.
Our continued investment in systems development has crafted a sophisticated technology infrastructure that has moved beyond the rigid processes imposed by standard systems allowing us to uniquely tailor the recovery process uniquely to each and every individual client.
The Debt Recovery, Credit Management and Enforcement processes are defined by our clients rather than by software limitations.
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